- When it helps
- Information lives in spreadsheets, emails and business systems, but answering a simple business question takes too long.
- What you receive
- Connected data and analysis around your questions. We agree on a one-off review or regular updates to suit the task.
What the work includes
- Collecting available exports and checking data quality.
- Cleaning and matching customers, services and periods.
- A clear report or a way to get answers regularly.
What we need from you
A sample export and the questions you want answered.
In which segments do customers return more often?
| Segment | Customers | Returning |
|---|---|---|
| Manufacturers | 12 | 8 |
| Warehouses | 10 | 2 |
| Offices | 14 | 4 |
In this sample, manufacturers have the highest share of returning customers. This segment merits a closer look.
Where this comes from
Order history: compare customers with repeat orders within each segment.
Check why customers return and use the findings when selecting your audience.
Illustration using fictional data. The solution depends on your task.
How it works, step by step
Select a step for more detail.
Separate records connect into an answer you can check.
What you keep
A report, dashboard or source-linked register with next actions. We agree the format and update process in advance.
You bring: Your emails, files and business figures.
