FSS brings together spreadsheets, system exports, documents and email to answer questions about customers, orders and business operations. We define the decisions first, then prepare the information they require.
See what is happening in your business.
Make decisions with a fuller business picture. We combine email, spreadsheets, documents and business systems, organise the data and set up analysis.
When it helps
Information lives in spreadsheets, emails and business systems, but answering a simple business question takes too long.
What you receive
Connected data and analysis around your questions. We agree on a one-off review or regular updates to suit the task.
What we need from you
A sample export and the questions you want answered.
Example result
In which segments do customers return more often?
Fictional order sample
Segment
Customers
Returning
Manufacturers
12
8
Warehouses
10
2
Offices
14
4
In this sample, manufacturers have the highest share of returning customers. This segment merits a closer look.
Where this comes from
Order history: compare customers with repeat orders within each segment.
Next step
Check why customers return and use the findings when selecting your audience.
Illustration using fictional data. The solution depends on your task.
What the work includes
Collecting available exports and checking data quality.
Cleaning and matching customers, services and periods.
Yes. Available CRM and accounting exports, CSV files, spreadsheets, documents and agreed email archives can be used. We check formats, quality and whether records can be connected. Direct integration is not possible for every source.
Must we replace our existing system?+
No. Start with an export and a one-off analysis. Regular updates, reporting or AI search can be agreed if your team needs them.
FSS (Fevralov Strategy Systems), SIA FLEXLAB, Riga, Latvia. We help companies find B2B customers and build solutions for working with business data.
Start by defining one task.
You do not need a technical brief. Start with what gets in the way and what a useful result would look like.
1
You explain
What you sell or how the process works, what you have tried and what you want to improve.
2
We propose a first stage
We define the scope, necessary data, your involvement and a result that can be checked.
3
We agree and deliver
Terms are agreed before work starts. We review what is complete and what is worth developing.
Before starting, we agree on timing, handover, access and ongoing support. The scope depends on your task.
Vladimir FevralevFounder of FSS
I will reply personally to your first enquiry. Together we will identify a useful starting point.
