All FSS services
Choose the work you need. Each area explains the inputs, process, outcome and full scope of services.
Find customers
Understand the market
Customers and salesWe find relevant companies and start conversations about your offer.
Your product, terms and target market.
Find relevant companies, prepare outreach and hand over replies that arrive.
Select companies
Research the market and check who fits your offer. Agree the list before outreach.
Starting materials- Market
- Relevant companies
- Your product
Prepare the offer
Explain the value to a buyer. Agree the messages and materials in the required language.
What we consider- Check the fit
- Agree the list
- Prepare outreach
Hand over replies
After an approved launch, collect replies and context for negotiations. Sending a message does not mean making a sale.
What we hand over- Approved company list
- Outreach history
- Replies and next steps
What you keep
Selected companies, agreed messages, replies and a clear report. Your team handles negotiations and closing.
Intelligence, markets and atlasesFind out which companies fit your offer, why they fit and where to start a conversation.
Your question about a market, company or competitors, and what you already know.
Verify companies and explain their relevance. Deliver the research in the agreed format.
Define the question
Establish what you need to know for your decision. Agree the criteria, geography and research depth.
Starting materials- Your market question
- Company selection criteria
- Available sources
Verify the sources
Compare available information and retain sources and verification dates. Identify contradictions and gaps.
What we consider- Check business activity
- Compare sources
- Identify gaps and hypotheses
Explain the findings
Show the evidence, recommendations and unknowns separately. Deliver a report, database or atlas within the agreed scope.
What we hand over- Companies and selection reasons
- Sources and verification dates
- An atlas, report or database for the task
What you keep
Research for your question, a company database or a working atlas with sources, fit reasoning and next steps. Facts, recommendations and unknowns stay distinct. Scope and depth are agreed before work begins.
Analysis and company historyTurn emails, files and numbers into a picture you can act on.
Your emails, files and business figures.
Separate records connect into an answer you can check.
Gather sources
Identify the archives and files that can answer your question. Record the period and available coverage.
Starting materials- Emails
- Files
- Spreadsheets
Connect records
Match companies, events and figures. Separate confirmed facts from assumptions.
What we consider- Company
- Event
- Source
Explain the findings
Prepare a report or working register. Follow a finding back to its source to check the evidence.
What we hand over- Your question
- Finding
- Evidence
What you keep
A report, dashboard or source-linked register with next actions. We agree the format and update process in advance.
Offers and presentationsExplain your product so customers understand what they are being offered.
Your product, audience and current materials.
Product facts become a clear offer for the buyer.
Find the main point
Understand the buyer’s task, the value of your product and the facts that support it.
Starting materials- What the product is
- Who needs it
- Verified facts
Make it clear
Develop the story, copy and diagrams. Agree the structure before the final design.
What we consider- Value to the buyer
- Supporting evidence
- Next action
Deliver the materials
Prepare the agreed formats for sending, presenting or publishing, together with editable sources.
What we hand over- Offer
- Presentation
- Web page
What you keep
Materials ready to send, present or publish, with editable sources and agreed export formats.
Brand and contentHelp your business look and sound consistent across its materials.
Your identity, channels and communication tasks.
Different materials begin to look and sound like one company.
Review the foundations
Keep useful elements of the existing identity and identify where shared rules are needed.
Starting materials- Website
- Presentations
- Posts
Create a common language
Agree colours, typography, voice and ways to explain complex ideas. Apply them to your materials.
What we consider- Colour and type
- Shared voice
- Design rules
Make it usable
Deliver templates, illustrations or posts that your team can keep using.
What we hand over- Templates
- Examples
- Editable files
What you keep
A practical set of guidelines, templates or finished content your team can keep using.
Websites and interfacesBuild pages that explain your work and make it easy to contact you.
A visitor’s task and your offer.
A website leads from the first question to a clear next action.
Plan the journey
Decide what a visitor needs to understand and do. Put the content in the right order.
Starting materials- Visitor’s question
- Your offer
- Facts and examples
Build the interface
Develop pages, diagrams and interactions in your style. Reveal details where they help.
What we consider- Understand the offer
- See an example
- Choose a next step
Check and launch
Test phones, languages, links and enquiries. Publish the agreed version and hand over source files.
What we hand over- Desktop
- Phone
- Enquiry
What you keep
A published responsive website or agreed interface improvements, sources and access. Integrations and support are scoped before work starts.
Automation and AIReduce repeated work across email, spreadsheets, reports and documents.
Automation example: a document becomes a record you can find and verify.
A repeated operation and real work samples.
Understand the task
Show us the inputs and the result you need. Identify steps that can be connected or automated.
Starting materials- Work document
- Repeated task
- Processing rules
Build the workflow
Create a workflow, script or AI tool. Define rules and where a person reviews the output.
What we consider- Extract data
- Human review
- Save the record
Test with real examples
Compare the results with the source data. Hand over a working process and team instructions.
What we hand over- Shared history
- Search
- Answer with a source
What you keep
A working workflow, script or configured AI process, with instructions and checks against agreed examples.
Team training and setupTransfer the working method and help your team apply it.
Your team’s tasks and current ways of working.
From an explanation to something your team can repeat.
Choose the tasks
Agree what the team needs to learn and which work examples will demonstrate it.
Starting materials- Team task
- Work example
- Current skills
Practise together
Work through real actions, from preparing data to checking the result. Review mistakes.
What we consider- Watch
- Do it together
- Repeat independently
Keep the method
Receive instructions, templates and a clear sequence of actions. Agree any support period separately.
What we hand over- Skill
- Instructions
- Template
What you keep
Practice on your examples, working materials and clear instructions. We agree the programme and support period separately.
How to start
Describe the task
What needs to change, what you already have and when you need it. A finished specification is not required.
Agree the scope
Define the result, work, timeline and cost. For a larger task, choose a useful first stage.
Build and hand over
Check the result against an agreed example, deliver the materials and explain how to use them.
Cost depends on the task, scope and source materials. We agree the work and terms before starting. New internal applications and complex integrations begin with a separate project assessment.
Have a task, but no service name for it?
Tell us what gets in the way. We will help choose a useful first step.