FSS helps recover useful context from business correspondence: earlier enquiries, agreements, suppliers and unfinished negotiations. Answers can be checked against the original email or document.
There are still opportunities in your email.
Keep past enquiries from getting buried in email. We connect correspondence with customers and agreements, so you can see which conversations to restart.
When it helps
Correspondence lives in separate mailboxes. Old requests, promises and reasons for stalled discussions are hard to reconstruct.
What you receive
Search across the agreed company history: who enquired, what was discussed and where to find the original correspondence.
What we need from you
An agreed selection of correspondence or documents and access rules.
Example result
Company history
Search by meaning
The right contact
Who asked us to get back in touch later?
One enquiry was postponed until the next season. The request and the reason for the pause are preserved.
Where this comes from
Correspondence: “Let’s revisit this before next season. Please keep the estimate.”
Next step
Check whether the request is still relevant and continue with the previous agreements in mind.
Illustration using fictional data. The solution depends on your task.
What the work includes
Gathering history from selected mailboxes and documents.
Connecting enquiries, companies and agreements.
Finding context with access to the original sources.
We connect agreed archives and records around your question: who contacted you, what was discussed and why the conversation stopped. This brings together context from several sources while preserving access to the originals.
Do we need to share every mailbox?+
No. We agree on mailboxes, periods and information categories. Start with a limited sample. Access, exclusions and deletion are defined before work begins; whether a previous contact can be approached again is assessed separately.
FSS (Fevralov Strategy Systems), SIA FLEXLAB, Riga, Latvia. We help companies find B2B customers and build solutions for working with business data.
Start by defining one task.
You do not need a technical brief. Start with what gets in the way and what a useful result would look like.
1
You explain
What you sell or how the process works, what you have tried and what you want to improve.
2
We propose a first stage
We define the scope, necessary data, your involvement and a result that can be checked.
3
We agree and deliver
Terms are agreed before work starts. We review what is complete and what is worth developing.
Before starting, we agree on timing, handover, access and ongoing support. The scope depends on your task.
Vladimir FevralovFounder of FSS
I will reply personally to your first enquiry. Together we will identify a useful starting point.
